Auslandüberweisung-International transfer

Question

Auslandüberweisung-International transfer

Dear Sir/Madam,

I am trying to transfer money to my Austrian bank account. When I proceed to make the transfer through the "Überweisung SEPA Ausland" I get an error that says the SEPA mandate is not available for Austria. How could I transfer money to my bank account in Austria, the bank account Erste Bank.

Best Regards,

Laura C. Quintero.

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Lidia · Accepted Answer · 2018-05-15T13:23:12Z

Hello Laura Quintero,

probably you have to activate the function for foreign transfers. Please write us therefore a secured message via your Online-Banking. To create the message please use the menu item "Online-Banking > Postfach > Nachricht verfassen". Afterwards we will activate the function for foreign transfers at your Online-Banking.

Best regards
Lidia