Account Blocked
Hello, my online account has been blocked, what's the process to unblock it?
Richtige Antwort
Hello,
no problem at all. The quickest way to have your access unblocked is by phone.
The employees of the Service Center can be reached from monday to friday between 8:00 a.m. and 8:00 p.m. and on saturday between 9:00 a.m. and 2:00 p.m. at the telephone number 0711/124-45091.
The employees of the Service Center can be reached from monday to friday between 8:00 a.m. and 8:00 p.m. and on saturday between 9:00 a.m. and 2:00 p.m. at the telephone number 0711/124-45091.
Alternatively, you can send us a short written order with your signature.
You will find a corresponding form attached here. You can also use the form to request a new online banking PIN.
You will find a corresponding form attached here. You can also use the form to request a new online banking PIN.
You can send it to us either by fax to 0711/124-45669 or signed as an e-mail attachment to entsperrung@bw-bank.de.
It is of course also possible to send it by post to Baden Württembergische Bank , Dept. 6286/H, 70144 Stuttgart.
We will unlock your access as soon as possible after receipt.
Of course, you can also unblock your account at any of our local branches. Please bring your ID card or passport with you.
It is of course also possible to send it by post to Baden Württembergische Bank , Dept. 6286/H, 70144 Stuttgart.
We will unlock your access as soon as possible after receipt.
Of course, you can also unblock your account at any of our local branches. Please bring your ID card or passport with you.
Many regards
Janine
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