Hi, I moved to Denmark and I will need to open my BW bank account for a couple of months. I will not be able to print out 'Auszug'. Could you please do not post me unprinted Auszug from now no? Also, I know that I can close my bank account via online. I could not find where I have to look into. Could you kindly guide me which menu I have to follow? (I have a tan generator and foreign bank account to transfer the balance). best regards Yusik
Hello Yusik,
you can change the settings to get your account-statements online in the Online-Banking yourself. Please logg in into your Online-Banking, then choose the menu "Online-Banking > Postfach > Einstellungen > Konto-/Vertrags-Freischaltung". After you have selected the rhythm for your statements you will find them online in your "Elektronisches Postfach" in future.
To close your bank account, choose the menu "Online-Banking > Postfach > Nachricht verfassen”. There you can write us in order to close your account and where to send the remaining account balance. You will have to verify your message with a TAN.
Best regards
Lidia
